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Shipping Policy

Date of last update: 09/02/24

 

Welcome to Arthur J Lopez, where we strive to provide an efficient and safe shipping service for our bronze sculptures. Please read our Shipping Policy carefully below:

 

1. Shipping Areas:

 

1.1. We currently ship domestically and internationally. Specific details on shipping areas and rates will be provided during the checkout process.

 

2. Shipping Process:

 

2.1. Once you have placed your order and payment has been confirmed, we will begin processing your bronze sculpture. Processing time may vary depending on the complexity and size of the artwork, and you will be informed of any delays.

 

2.2. We work diligently to package and prepare your bronze sculpture for shipment in a safe and careful manner.

 

3. Shipping Costs:

Shipping costs will be calculated during the checkout process and will be based on the delivery location, size and weight of the sculpture. Please note that international shipments may be subject to customs duties and taxes, which will be the responsibility of the buyer.

 

4. Shipping Method:

 

4.1. We use reliable and insured courier services to ensure that your bronze sculpture arrives safely to its destination. A tracking number will be provided once the order has been shipped.

 

5. Delivery Time:

 

5.1. Delivery time will vary depending on location and shipping method selected. We will provide you with an estimated delivery time during the checkout process. Please note that factors such as international customs may affect delivery times.

 

6. Sculpture Receipt:

 

6.1. It is the customer's responsibility to ensure that someone is available to receive and sign for the delivery at the specified address. If no one is available, a notice will be left and a second delivery attempt will be scheduled.

 

7. Damage During Shipment:

7.1. We make every effort to package bronze sculptures safely. In the event that you receive a damaged sculpture, we ask that you inform us immediately. Provide detailed photographs of the damage and we will work to resolve the problem to your satisfaction.

 

8. Contact:

 

8.1. If you have additional questions about our Shipping Policy, please feel free to contact us at dinastialopezorfebres@gmail.com.

 

By placing an order with us, you accept and understand the terms of our Shipping Policy. Thank you for trusting Arthur J Lopez to purchase your bronze sculpture.

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